Customer Service Specialist

Modern Builders Supply   Jackson, MI   Full-time     Call Center / Customer Service
Posted on April 3, 2024

Are you looking for a rewarding career opportunity with significant growth potential?

Join Team MBS - a progressive Midwest Building Products Distributor!

As a family owned and operated business, Modern Builders Supply (MBS) distributes name brand roofing, siding, windows and doors, kitchens, decking and so much more.

Twenty-seven locations and nearly 400,000 sq. ft. of manufacturing makes MBS the premier distributor in the Midwest with the vision to be “SIMPLY THE BEST.”

As a Customer Service Specialist on our team, your primary role will be to support the sales efforts of the outside salesperson and various order fulfillment activities. A few of your duties range from processing orders to soliciting additional business from current customers.

We will invest in training, resources and guidance.

Qualifications and Skills

A successful Customer Service Specialist candidate must be career-oriented, have initiative, ambition, and a strong interest and desire to learn the business from the ground up.

Additional qualifications for a Customer Service Specialist position include:

  • Computer skills, including data entry
  • Excellent written and verbal communication skills, interpersonal skills with an emphasis toward customer satisfaction
  • Ability and willingness to learn and multi-task in a fast paced and friendly environment
  • Minimum 1 year of inside sales and customer service experience, prior building material experience a plus!

Why Join Team MBS

  • Competitive wages plus bonus opportunities
  • Paid weekly via direct deposit
  • Medical, dental, vision, disability insurance, and life insurance
  • 401k with Company match
  • Paid vacation, personal time, holidays
  • Opportunity for advancement
  • Employee discount
  • Hours: M-F 7:30 AM - 4:00 PM, periodic Saturdays from 8:00 AM - 12:00 PM during peak business season

Modern Builders Supply, Inc. is an Equal Opportunity Employer.